Dannan Creative Privacy Policy  

Effective Date: 10/2024
Last Modified: 10/2024

Introduction

Introduction
At Dannan Glasper LLC ("Company," "we," or "us"), we are committed to protecting your privacy and safeguarding your personal information. We collect and process personal data to provide our services, meet our contractual obligations, and comply with applicable regulations. This policy outlines the types of information we may collect from you or that you may provide when visiting https://www.dannancreative.co/ (our "Website") and explains how we collect, use, protect, and disclose that information.

This policy applies to data collected:
  • On our Website.
  • Through emails, texts, and other electronic messages between you and the Website.
  • When interacting with our advertising and services on third-party websites or platforms, such as Bloom.io and Square, which have their own privacy policies.
Our Website and client portal are hosted by Bloom.io. We also use Gmail and Square to facilitate communications and transactions. These services have their own privacy policies:
By accessing or using the Website, you agree to this policy. If you do not agree, please refrain from using the Website. We may update this policy periodically, and your continued use constitutes acceptance of any changes.
Legal Grounds for Data Collection
We collect and process personal information based on the following legal grounds:

  • Performance of a Contract: To fulfill contractual obligations or provide services requested by you.
  • Legitimate Interest: To improve our services, secure our Website, or communicate relevant updates.
  • Legal Obligation: To comply with legal, financial, or regulatory requirements.
  • Consent: When required, such as for marketing communications or the use of cookies.
Information We Collect
We collect two types of information:

1. Non-Personal Information
This information does not identify you individually and includes:
  • Technical data (e.g., browser type, operating system, device type, access time).
  • Usage data (e.g., pages viewed, clicks, time spent on the site).
2. Personal Information
This is information that identifies or can identify you, including:
  • Identifiers: Name, email address, phone number, and IP address.
  • Payment Data: Information provided for transactions via Square or other payment processors.
  • Project Data: Any data related to your project or services requested.
We collect this information:
  • Directly from you when you submit forms, complete transactions, or communicate with us.
  • Automatically through cookies, analytics tools, and tracking technologies (e.g., Google Analytics).
  • From third-party platforms like Bloom.io and analytics providers.
    Cookies and Tracking Technologies
    We use cookies and similar technologies to enhance your experience and analyze Website traffic.
    • Session Cookies: Temporary cookies that expire when you close your browser.
    • Persistent Cookies: Stored on your device to recognize you on future visits.
    • Third-Party Cookies: Used by services like Google Analytics for traffic monitoring.
    You can disable cookies in your browser settings, but this may limit certain Website functionalities.
    • Google Analytics: Learn more or opt out here.
      Use of Advertising Technology and Personalized Ads
      We may use third-party advertising technologies to serve advertisements when you access our Website. These technologies collect information about your interactions with our Website and other online activities to deliver personalized ads. This may involve placing third-party cookies on your browser to track your activity across websites.

      Opting Out of Personalized Advertising
      You can opt out of many third-party advertising networks, including those operated by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). For more information about these organizations, their practices, and how to opt out, visit:
      Please note that opting out through these platforms does not mean you will stop seeing ads; it means the ads you see may no longer be personalized based on your online activities.
        How We Use Your Information
        We use the collected information for purposes including:
        • Providing services and fulfilling your requests.
        • Communicating updates and responding to inquiries.
        • Processing payments through third-party platforms like Square.
        • Improving our Website and tailoring content.
        • Conducting analytics to enhance user experience.
        Marketing Communications
        We may use your personal information—such as your name, email address, or phone number—either directly or through third-party subcontractors to provide you with promotional materials about our services, which we believe may be of interest to you.

        Opting Out of Marketing Communications
        Out of respect for your privacy, every marketing email we send includes a way to unsubscribe from future offers. If you choose to unsubscribe, we will promptly remove your contact information from our marketing distribution lists.

        Please note that even if you opt out of marketing communications, you may still receive other types of important emails from us, including:
        • Customer service announcements (e.g., order confirmations, delivery updates).
        • Administrative notices related to your account or our services.
        Disclosure of Your Information
        We do not rent or sell your personal information. We may share it under the following circumstances:
        • Service Providers: To contractors and vendors who support our business. All service providers are contractually required to maintain confidentiality and use your information only for the agreed purposes.
        • Corporate Transactions: If we undergo a merger, sale, or restructuring.
        • Legal Compliance: To comply with laws or respond to legal requests.
        • Protective Actions: To prevent fraud or protect the safety of users.
        User Rights and Choices
        You have the following rights regarding your personal information:
        • Access and Correction: Request access to or correction of your personal data.
        • Data Deletion: Request deletion of your data, subject to legal requirements.
        • Objection and Restriction: Object to or request restrictions on data processing.
        • Data Portability: Request a copy of your data in a machine-readable format.
        • Opt-Out of Marketing: Unsubscribe from marketing emails using the link provided in each message.
        To exercise your rights, contact us at privacy@dannancreative.co.
        Your State Privacy Rights
        Residents of certain states, including California, have additional rights under the CCPA:
        • Right to Know: Request what personal data we collect and how it is used.
        • Right to Delete: Request the deletion of your personal data.
        • Right to Opt-Out: Opt out of the sale or sharing of your personal information.
        To exercise these rights, click the link:
        [Do Not Sell or Share My Personal Information]

        You can also contact us at privacy@dannancreative.co for further assistance.
        Data Retention
        We retain personal data only as long as necessary to provide services and comply with legal obligations. Outdated or unnecessary data will be securely deleted. Specific retention periods may vary depending on the type of data and legal requirements.
        Security Practices
        We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. Third-party providers must adhere to the same security standards. However, we cannot guarantee absolute security and are not responsible for unauthorized access caused by factors beyond our control.
        Minors
        We understand the importance of protecting children’s privacy, especially in an online environment. Our Website is not designed for or directed at children. Under no circumstances will we knowingly allow the use of our services by minors without prior consent or authorization from a parent or legal guardian.

        We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at privacy@dannancreative.co, and we will take prompt steps to delete the information.
        International Data Transfers
        If personal data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as contractual agreements or legal frameworks recognized by the European Commission.
        Corporate Transactions
        In the event of a corporate transaction (e.g., merger or asset sale), your personal information may be transferred to the acquiring entity under the same terms outlined in this policy.
        Updates to This Policy
        We reserve the right to update this policy as needed. Changes will be posted on this page, and material changes will be communicated to users. Your continued use of the Website constitutes acceptance of these changes.
        How to Contact Us
        If you have questions or concerns about this policy, please contact us: